Gibaje Privacy Policy

This privacy policy applies to the gibaje platform (gibaje.ws). By using gibaje.ws, you are considered to have agreed to this privacy policy. We respect your trust and handle your data responsibly at all times.

01 Introduction

Gibaje is a trusted online gaming platform for members in Bangladesh. We understand how valuable your personal data is, which is why gibaje's privacy policy has been built on complete transparency and accountability.

This Privacy Policy explains what information we collect, why we collect it, how long we keep it, and what rights you have over your data. gibaje is committed to giving you a safe, worry-free experience on our platform.

02 What Information We Collect

Gibaje collects information in several ways. Below is a detailed breakdown of what type of data is collected and under what circumstances.

Information collected at registration

• Full name, date of birth, and gender.
• Mobile number and email address.
• Current address & district.
• Preferred payment method.

Information Collected During Identity Verification (KYC)

• Copy of National ID (NID) or passport.
• Proof of address document (utility bill or bank statement).
• Selfie photo (if required).

Automatically Collected Information

03 How your information is used

Gibaje uses collected information only for specific, legitimate purposes. We never use your data for anything else without your consent.

• Account management: To ensure secure registration, login, and account safety.
• Payment processing: To process deposits and withdrawals successfully.
• KYC verification: To verify age and identity, and to prevent fraud.
• Service improvement: Data analysis to improve user experience.
• Customer support: To resolve your complaints and queries.
• Promotional communications: To notify you about bonuses and offers, with your consent.
• Legal Obligation: To comply with applicable laws and meet regulatory requirements.
• Fraud prevention: To detect unusual activity and maintain platform security.

Gibaje never sells your data to advertisers. If you no longer wish to receive promotional emails or messages, you can unsubscribe at any time from your account settings.

04 When We Share Your Information

Gibaje does not share your information with third parties as a matter of policy. However, there are limited circumstances where sharing may be necessary.

When information may be shared

• Payment providers: To process transactions via bKash, Nagad, Rocket, or bank transfer.
• KYC Verification Agency: With trusted third parties for identity and age verification.
• Legal Authorities: When required by a court order or legal investigation.
• Security partners: For fraud detection and cybersecurity.

Whenever information is shared with a third party, that party is contractually bound to uphold gibaje's privacy standards and may only use the data for the specified purpose.

05 How long your data is retained

Gibaje does not retain data any longer than necessary. Your information is stored for as long as your account remains active. Some data may be kept for a set period after account closure.

Once the retention period expires, gibaje securely deletes or anonymizes the data. You may also request early deletion, though some data may need to be retained due to legal obligations.

06 Security Measures

Gibaje uses industry-standard security technology to protect your data from unauthorized access, theft, and loss.

• 256-bit SSL encryption: All data transfers take place over encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall protection: Prevents unauthorized network access.
• Regular security audits: Regular audits conducted by third-party experts.
• Data Masking: Sensitive information is masked within our systems.
• Access control: Only authorized staff can access data on a need-to-know basis.

07 Cookie Policy

Cookies are small text files stored in your browser. gibaje uses cookies to improve platform performance and enhance the user experience.

Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Performance Cookies: Helps analyze site speed and performance.
• Functionality Cookies: Remembers your preferences such as language and theme.
• Analytics cookies: Used to understand user behavior and improve our services.

You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

08 Your Rights

Gibaje believes you have full rights over your personal data. Your privacy rights are outlined below.

• Right to access: You can find out what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: Under certain conditions, you may request that your data be deleted.
• Right to restrict processing: In certain cases, you can request that the use of your data be restricted.
• Right to Object: You can object to your data being used for specific purposes.
• Right to portability: You can receive your data in a readable, portable format.

To exercise these rights support@gibaje.ws Email us at the address provided. We will respond to your request within 30 business days.

09 Minors' Data

Gibaje strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If a parent suspects their child has created an account on gibaje, please contact support@gibaje.ws immediately. We will promptly close the account and delete all associated data.

10 Policy updates

Gibaje may update this privacy policy when necessary. Members will be notified of any significant changes via email or an on-platform notification in advance.

The date of any changes will always be shown at the top of this page. Continued use of the platform after an updated policy takes effect constitutes your acceptance of the revised terms. If you object to any changes, you may request to close your account.

11 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us.

• Email: support@gibaje.ws
• Live Chat: 24/7 support in Bengali is available on the platform.
• Response time: Typically within 24 to 48 hours.